Hi all,
Today, I'll talk about an strange SharePoint issue, but it's not an issue from SharePoint.
It's a client side issue.
Facts:
- User is Site Collection Administrator
Today, I'll talk about an strange SharePoint issue, but it's not an issue from SharePoint.
It's a client side issue.
Facts:
- User is Site Collection Administrator
- User gets popup to enter his login/password (credentials) when accessing to his SharePoint Site
- Login & Password are correct
- Login to his SharePoint site from another computer is working (this is the first test I've asked the user to do and provide me his feedback)
Solution: Check the user credentials on your computer:
- Click on Start
- Control Panel
- User Account
- Credential Manager
- Remove from Vault all references to SharePoint sites
Possible reason:
As company policy, we must change our password several times per year.
I bet that Windows kept (for this user) his old password in cache, thus replacing automatically his credentials by the one stored in the Credential Manager.
That's all folks
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